Terms of Use

Please read carefully the following Terms and Conditions of Use before using this website.

By using this website or purchasing products from Durable® , you agree to accept and adhere to the following Terms and Conditions of Use. If you do not agree with all of the Terms and Conditions of Use, then you should not use this website.

Durable® reserves the right to modify these Terms and Conditions of Use at any time. Your continued use of this website constitutes acceptance of revisions to the Terms and Conditions of Use that might be made, so please check this page regularly.

Terms of Sale

Durable® reserves the right to revise the pricing of its nutritional supplement products at any time and without advance notice.

Durable's nutritional supplement products are shipped according to the standard methods of shipping in place at the time.

If a Durable® product is received in damaged condition, then it should be reported promptly to the Customer Service Department.

If a discrepancy exists between the quantity or items ordered and the quantity or items received, then Durable® should be notified within seven business days of receipt of the shipment.

If a customer place an order online and then subsequently refuses to accept delivery of the order for reasons that are attributable to customer error, then the customer can be assessed a restocking fee and the shipping charges.

Product returns should be pre-approved by Durable® and received within 14 business days of authorization of the return. Please contact Durable's Customer Service Department and speak with the Returns Agent for information about returning product.

A Return Authorization is required for a product return. The Return Authorization form should be visible on the outside of the shipping box or on the mailing label. Durable® can refuse to accept a returned product if the Return Authorization form is not visible.

Durable® must receive a returned product before a credit for the returned product can be issued.

There is a processing fee on returned products. The Professional-Customer is responsible for shipping costs on returned products unless shipping costs are waived when the Return Authorization is approved.

These Terms of Sale can be revised at any time should it be determined that it is in the best interests of Durable® to do so.

Publicly Advertised Internet Sales

Durable® believes this Internet sales policy:

  • Ensures that customer inquiries are addressed promptly and accurately.
  • Ensures accurate product tracking in the event of a product recall.
  • Ensures proper tracking and resolution of adverse events.
  • Ensures compliance with California's Proposition 65.

Affiliate Marketing Programs:

Some Durable® products can be offered as part of an Affiliate Marketing Program. Durable™ uses the definition of an Internet-based Affiliate Marketing program that can be found on http://en.wikipedia.org/wiki/Affiliate_Program. Durable® will designate which customers qualify as affiliates for this purpose.

Copyright / Trademarks

All materials presented on Durable's website are the copyrighted property of Durable® Inc.

The Durable® logo and the names of various products offered by Durable® are trademarks of Durable® Inc.

You must not use any portion of this website, or any other intellectual property of Durable®, on any other website, in the source code of any other website, or in any other printed or electronic materials.

You must not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this website's content, or frame this website within any other website, without the prior written permission from Durable® .

Systematic retrieval of data or other content from this website to create or compile, directly or indirectly, a collection, compilation, database, or directory, without prior written permission from Durable®, is prohibited. Linking from another website to any page in this website is prohibited without the prior permission from Durable®.


The information and descriptions presented on Durable® websites are intended as general information. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Third-Party Websites

This website may contain links to other websites ("third-party websites") that are not maintained by Durable®. These links are provided solely for your convenience. Durable® makes no warranties or representations about the content of any products or services offered by, or the intellectual property compliance of, any third-party website. Durable® recommends you take the time to read the privacy policy and the terms and conditions of use of any third-party website.

Mobile Terms of Service

The Durable mobile message service (the "Service") is operated by Durable (“Durable”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Durable’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Durable through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Durable. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18554900207 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Durable mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18554900207 or email help@livedurable.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.